Frequently Asked Questions

How do I sign up for my Kara Mia trip?

We’d love to talk to you! Before you sign up for a Kara Mia trip, please call 888-973-7926 or 416-879-9242 from 8:30 am to 4 pm Eastern Standard Time, Monday – Saturday. To sign up for a Kara Mia trip, call 888-973-7926 or 416-879-9242 from 8:30 am to 4 pm EST. You can also reserve your trip online, as explained below. The deposit per person is US$500. Deposits may be made by check, e-transfer or paypal. The balance of your trip cost is due 90 days prior to departure. Balances may be paid by check, money order, e-transfer or paypal and may be paid in increments before the final payment date.

 

How do I reserve my trip online?

You can access our secure online reservation form by clicking on the “Reserve This Trip!” button available on every trip page. We do not take a deposit for this because we want to talk to you to get a sense of what your dream adventure is and the best trip for that.

 

When will I receive more detailed information so I can start planning?

After you fill out the reservation from and we receive your deposit, you will receive a Travel Planner, which includes a descriptive itinerary and detailed information about arrival and departure, pre- and post-trip hotels, public transportation, clothing and gear, passports and visa requirements and the travel protection plan. Please feel free to call us and discuss anything about the trip.

 

What is Kara Mia’s guarantee policy?

Trips are guaranteed to run once six or more guests at which point we will notify you to confirm your booking excepting only in cases of forces of nature or the failure of third parties—such as hotels —to honor their reservations, in which case all payments received to date will be refunded, which constitutes full settlement.

 

What if I need to cancel my trip what is Kara Mia’s cancellation/refund policy?

 

CANCELLATIONS AND REFUNDS

If, after reserving your adventure, you want to switch to another adventure in the same calendar year, you must provide at least 60 days’ notice, and pay a change fee of $150 per person (+ tax in US). If you want to postpone until the next calendar year, and give us at least 60 days’ notice, the change fee will be $250 (+ tax in US). All other changes will be treated as cancellations.

Cancellations must be received in writing, and are subject to the following refund conditions:

Cancellations received in writing at least 60 days in advance of start date will receive a 50% refund of any deposit paid.
Cancellations received between 60 and 30 days ahead will forfeit deposit.
Cancellations within 30 days require full payment of the tour cost.

Travel accident and cancellation insurance is strongly recommended.

In the event that we must cancel a tour, full refunds will be provided for the tour package. Kara Mia will not be responsible for any additional charges such as non-refundable airline tickets.

Trip Cancellation Policies:

Exceptions to our cancellation policy cannot be made for any reason, including weather, terrorism, civil unrest or personal emergencies. There is no refund for arriving late or leaving a trip early.

 Release of Liability: Guests are required to provide a signed “Release of Liability, Assumption of All Risks, and Arbitration Agreement” form and a completed Personal Information Form prior to trip departure; you will receive these materials shortly after reserving your trip. You may also complete your forms online. We are unable to allow guests to participate in any aspect of a Kara Mia trip without a signed release form.

 

Do you have rewards for referrals?

 

If you have referred new customers to book directly with us you are entitled to a referral reward. Each new guest who mentioned you as a referrer will allow you $125 off your trip. Qualifying referrals apply to new guests, excluding family members, who have never traveled with Kara Mia before, and who identify you as where they heard about us. Once they have confirmed a scheduled guided bike trip of five days or more we will credit you or take it off your remaining balance. You can ask your referrals to tell us you recommended us, or you can simply give us their name and contact details yourself.

 

How do I earn a free trip as a Group Organizer?


Gather a group of 10 travelers on any KMIA Bicycling Vacation and as the 11th guest of the group you will qualify for our free trip reimbursement. Gather a group of 9 travelers and your trip will be 50% off.

 

What are my responsibilities as a guest?

We reserve the right to prohibit any traveler from continuing on a trip with no right of refund if, in our opinion, that traveler’s actions pose a threat to the safety of them, others, or if that traveler’s actions  are negatively affecting  the enjoyment of the trip for others. This decision by the trip leader or representative will at all times be final on all matters that have an effect on the safety and well-being of the trip.

Any information or advice that Kara Mia gives on matters such as permits, visas, vaccinations, climate, clothing, and baggage is given in good faith but without responsibility on our part. Each traveler is responsible for obtaining any necessary visas and travel documents required for the trip.

 

Does Kara Mia offer travel protection insurance?

We do not offer a travel insurance plan but can recommend one or suggest you talk to your travel agent.

 

Please note all prices and schedules were current at time of printing, but are subject to change at any time. A fee of 2.9 % will be charged when paying with credit card.